The making of your dream dress/ FAQ
Where is my dress made:
We design and create the gowns in Vancouver, BC, Canada.
How long does it take to have my dress made:
It typically takes 4-6 weeks to have your dress made and ready to ship to you. If you need your dress faster than this, please contact us to see if we can do a rush order for you. Sample Sale and ready to wear garments typically ship within 5 business days.
Do you have a showroom I can try the dresses on in person?
We do not currently have a showroom, but if you are in Vancouver, you're welcome to make an appointment to visit our Commercial Drive design studio to try on samples and look at fabric options. We also offer complimentary consultations where we discuss the dress details with you, as well as take your measurements for ordering the correct size.
Do you have retail stores I can try the dresses on in person?
The dresses are currently only available on our online boutique and in person through our Vancouver design studio.
Can I order swatches of the fabric prior to shipping?
Yes, you can order fabric swatches. We are happy to send you samples. Please email us to request this. firstname.lastname@example.org
Can I borrow the sample of the dress I wish to order to try on at home?
Yes, if there is a sample available at the time of the request, we will happily send it to you to try at home. Please email us for details. email@example.com
Do you do custom orders? Can I customize my dress?
We are happy to customize your dress design to make it one of a kind for you. Please keep in mind that depending on the design and fabric, there may be limitations to the options available for customization. Please email us to discuss details.
Can you do custom sizing?
Yes, for most of the designs, we can make your garment to your measurements. Please contact the studio for with sizing questions.
For more details on the making of your dress, as well as any other questions, please contact us and we'd be delighted to answer any of your inquires.